Primary Stakeholders – Direct Beneficiaries
Primary stakeholders include all those who are situated along the sub-project road. In the context of the Coast Guards Chowrangi-Ibrahim Hyderi Village road section, these include residential areas of low income communities from mixed ethnic and religious backgrounds, pockets of selected minor and major commercial units including shops, eateries and marriage halls. Social service providers (schools and health facilities), several mosques and churches and the Headquarters of the Pakistan Coast Guards are the other important structures located along on both side of the project alignment but outside the subproject alignment.
Secondary Stakeholders – Indirect Beneficiaries
Secondary Stakeholders include the relevant Local Government departments, utility companies and two non-governmental organizations active in the area. These stakeholders are indirect beneficiaries of the subproject interventions and considered as secondary stakeholders.
Table 7.1 Stakeholders for Sub-Project Coast Guards Chowrangi to Ibrahim Hyderi Village
Direct Beneficiaries
| Residential Areas
48-C Area, 48-E Area, 51 Area, Balochabad, Christian Areas (Francis Town, J. Gill Town, Nursery Town), Ali Akbar Goth |
Commercial Areas/Units
Several Marriage Lawns, pockets of small auto/repair shops, eateries, few fuel stations, cement industry workshops |
| Education Facilities
Coast Guard Public School |
Health Units
Fazal Masih Healthcare |
| Transporters (Major Stops)
W-22 Coach, Data Coach, 1-L Coach, Chungi Stop |
Areas of Worship
Dayar-e-Habib Masjid, Masjid-e-Tooba |
Indirect Beneficiaries
| Local Government Departments/Offices
District Municipal Corporation (Korangi Zone) |
Utility Companies
K-Electric
|
| Non-Governmental Organizations
Al-Mustafa Trust
|
Consultations with Primary Stakeholders (Direct Beneficiaries) |
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| S# | Consultation Tools | Stakeholders | Number of Meeting Participants | Date |
| 1 | Focus Group Discussion | Male residents | 8 | 31-10-2017 |
| 2 | Focus Group Discussion | Women residents | 25 | 17-11-2017 |
| 3 | Semi structured interview | TCF School | 4 | 31-10-2017 |
| 4 | Semi structured interview | Government Boys Primary School (Principal and school teachers) | 3 | 15-11-2017 |
| 5 | Semi-structured interview | Drivers, W-22 Bus Stop | 6 | 15-11-2017 |
| 6 | Semi-structured interview | Drivers, Chungi Rickshaw Stop | 7 | 15-11-2017 |
| 7 | Semi-structured interview | Pakistan Coast Guards | 5 | 16-11-2017 |
| 8 | Semi-structured interview | Youth & Business Owners | 15 | 24-11-2017 |
| 9 | Semi-structured interview | Mobile vendors and hawkers | 13 | 16-03-2018 |
| 10 | Public Consultation Meeting | Religious Leaders and Notables of Christian Community (Male and Female) | 58 | 7-11-2017 |
| Total | 144 | |||
Consultation with Project Affected Parties
|
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S# |
Consultation Tools | Stakeholders | Number of Meeting Participants |
Date |
|
1 |
Consultation Meeting | District Council Karachi Representatives | 13 | 31-10-17 |
| 2 | Consultation Meeting | DMC Korangi (Korangi Zone) | 14 |
01-11-17 |
|
3 |
Consultation Meeting | Union Council Representatives (UC # 28 and UC # 30) | 6 | 17-11-17 |
| 4 | Consultation Meeting | Christian Welfare Union (CBO) | 4 |
10-11-17 |
|
5 |
Consultation Meeting | Pakistan Fisherfolk Forum (NGO) | 4 | 10-11-17 |
| 6 | Consultation Meeting | K-Electric | 6 |
13-12-17 |
|
7 |
Consultation Meeting | KWSB (Korangi Division) | 8 | 07-12-17 |
| 8 | Consultation Meeting | Al-Mustafa Medical Center (NGO) | 4 |
24-11-17 |
|
9 |
Consultation Meeting | Sindh Environmental Protection Agency | 2 | 25-01-18 |
| 10 | Consultation Meeting | Urban Resource Center (NGO) | 4 |
26-01-18 |
|
11 |
Consultation Meeting | Urban Planner & Waste Management Expert | 3 | 25-01-18 |
| 12 | Consultation Meeting | Traffic Police, Awami Police Station (Korangi No.4) | 3 |
27-01-18 |
Consultations with Secondary Stakeholders
A consultation session was arranged at a local park in a small purpose-built enclosure, exclusively for women of the area, their male family members were not allowed to intervene. Majority of the women who participated in the session were housewives from low-income families.
Women clearly mentioned that lack of solid waste collection and proper disposal is one of the biggest problems in the area. The household members or community representatives designated for waste disposal have no choice but to throw their daily waste on the road-sides or the center island. There is a severe shortage of lined water supply in the area which is a daily source of stress and tension amongst the residents. Residents have no option, but to make illegal connections in the main line and use motorized pumps to obtain water. This has also led to a serious health hazard in the area which is the mixing of sewerage and lined water. Majority of the women appreciated the aims of the project to improve existing neighborhood services, but stressed the need for better response and communication from local government representatives and relevant government departments to address their concerns.
Women were of the opinion that the areas near the bus stops should be better lit. This was noted during the meeting with women. The women area residents also have to suffer because of long hours of load shedding at night. They are overworked and have to stay up late at night to get water. The large volume of rickshaws on the road and absence of traffic signals makes it very difficult for women to commute. There are also no street lights which makes the women feel unsafe travelling during night time. Women residents also do not have many opportunities to work from home.
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Venues |
Francis Town |
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How would you rate the following neighborhood aspects in the area? Please provide explanations for your rating. |
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S.No. |
Neighborhood Aspects |
Rating (1-Excellent, |
Positive and Negative |
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|
1 |
Mobility for public and |
4 |
Due to road damage and |
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|
2 |
Ease and comfortability |
5 |
The sidewalks are unpaved |
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3 |
Electricity |
5 |
Power outages for days |
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4 |
Drainage |
4 |
Road closure for |
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5 |
Solid Waste Management |
5 |
The waste is not lifted |
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6 |
Greenery and Public |
4 |
No parks available in our |
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How would you characterize the quality of existing neighborhood aspects for particular residents in your area? |
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S.No. |
Resident Types |
Quality of Neighborhood |
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|
1 |
Elderly/Senior Citizens |
No facilities of road |
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|
2 |
Male Residents |
Men find their way to |
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|
3 |
Female Residents |
Many problems are faced by |
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|
4 |
Students |
Students waited too long |
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|
5 |
Patients |
Ambulance doesn’t come |
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6 |
Handicapped Individuals |
No facilities like |
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What do you think may be the pros and cons of the following planned project-specific interventions during the construction and/or operations? Please provide details for women-specific concerns. |
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|
S.No. |
Area-Specific |
Pros |
Cons |
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|
1 |
Conversion of existing
|
May be traffic will be |
There should be speed |
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|
2 |
Creating green areas |
Greenery will bring dust |
Women do not always |
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|
3 |
Mid-block crossings and |
– |
There is no concept for |
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4 |
Improved and enhanced bus |
– |
Women need separate |
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|
5 |
Rehabilitation and |
Cleanliness will improve |
– |
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Based on the currently |
The valuation of house |
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What actions/interventions |
Support provided to |
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|
What are the hurdles and |
Often times when roads |
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* The consultation |
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A Public Consultation Meeting was arranged in Francis Town, a large Christian neighborhood in the subproject neighborhood. The meeting was attended by several leaders and notables, including a large number of females from the Christian community. It is estimated that several neighborhoods in the subproject area are inhabited by the Christian community that has nearly 1000 households and 26 Churches in the area.
The Christian community enthusiastically welcomed the improvement of essential neighborhood services in the area. They were grateful to the consultants, the project proponent and the World Bank for choosing their area for the KNIP.
The Christian community identified lack of proper water supply and poor drainage as one of the biggest issues in their area. Male members of the community have to wake up every night and use their own quasi-connections to the main line to pump water for their homes. This make-shift arrangement leads to leakage of the main line and large pools of water frequently accumulates on the main road surrounding the residential areas. Unless the main line is fixed, water supply is ensured to the residents and drainage in the area is improved, the road will continue to deteriorate regardless of how many times the authorities re-build it.
Some of the female members of the community blamed voltage fluctuations for frequent losses to their household equipment including televisions, refrigerators and the like. The community expressed concern that the existing PMTs are not able to handle the load and installation of more PMTs is the only solution for controlling the voltage fluctuations.
Community members appreciated the introduction of raised platforms and shades for the bus stops and introduction of street lighting, both interventions will not only cater to the women and elderly but also support the security of working women in the area that arrive home after sundown. They also said that pedestrian crossings, greenery and public spaces for female residents would be appreciated.
Following table provides a brief insight (through FGDs) of male residents on the proposed project interventions: |
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|
What |
There are water board Sewerage |
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|
Venues |
Francis |
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|
How would you rate the following neighborhood aspects in the area? |
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S.No. |
Neighborhood |
Rating |
Positive |
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|
1 |
Mobility |
2 |
Private |
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|
2 |
Ease |
5 |
No |
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|
3 |
Electricity |
5 |
Load |
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4 |
Drainage |
5 |
Drainage |
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|
5 |
Solid |
5 |
Waste |
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6 |
Greenery |
5 |
No |
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How would you characterize the quality of existing neighborhood aspects for particular residents in your area? |
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S.No. |
Resident |
Quality |
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|
1 |
Elderly/Senior |
When |
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|
2 |
Male |
Males |
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|
3 |
Female |
Females |
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|
4 |
Students |
No |
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|
5 |
Patients |
Ambulance |
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|
6 |
Handicapped |
No |
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What do you think may be the pros and cons of the following planned project-specific interventions during the construction and/or operations? |
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|
S.No. |
Area-Specific |
Pros |
Cons |
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|
1 |
Conversion of existing
|
Good |
– |
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2 |
Creating |
We |
– |
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|
3 |
Mid-block |
Good |
– |
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4 |
Improved |
– |
Women |
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5 |
Rehabilitation |
– |
Construction |
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Based on the currently planned interventions, do you think the quality of your neighborhood will improve? Why or Why not? Are there any major neighborhood improvements interventions that should be considered by the project executants? |
Yes, |
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What actions/interventions can further enhance the projected benefits of the project activities, especially for girls and women? |
Priority should be given to the activities which are totally collapsed like swerage, water line, electricity, road pavement |
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What are the hurdles and challenges for effective implementation and sustainability of the project interventions? |
No hurdles. Mostly the drainage & roads are required more attention. |
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* The consultation included 08 area residents |
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The local Union Council Office facilitated the arrangement of a consultation exercise with youth and small business owners in the subproject area. The participants appreciated the proposed interventions and emphasized that water supply and drainage issues must be a priority. They explained that the water supply problem can be gauged by the fact that a long line of water tankers is always parked on the road. A typical water tanker costs Rs. 4,000 that is huge burden on the low-income communities living in the area. The participants also complained that nearly every household has one unemployed youth. Lack of sufficient educational qualifications and trainings was identified as one of the main reasons for the high rate of unemployment in the area. On the security issues they said that thefts could be lessened if there was lighting in the area at night time.
Following table provides a brief insight (through FGDs) of businesses on the proposed project interventions: |
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Venues |
Francis Town |
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|
How would you rate the following neighborhood aspects in the area? Please provide explanations for your rating. |
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|
S.No. |
Neighborhood Aspects |
Rating (1-Excellent, |
Positive and Negative Issues |
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|
1 |
Accessibility for |
3 |
Due to Sewerage and road |
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|
2 |
Accessibility for |
2 |
– |
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|
3 |
Electricity |
4 |
Power outages for days |
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|
4 |
Drainage |
5 |
Very poor in the areas |
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|
5 |
Solid Waste Management |
5 |
Thrown on main road |
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What do you think may be the pros and cons of the following planned project-specific interventions during the construction and/or operations? |
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|
S.No. |
Area-Specific Interventions |
Pros |
Cons |
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|
1 |
Conversion of existing
|
Good for Mobilization |
– |
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|
2 |
Creating green areas |
Improved Environment |
– |
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|
3 |
Mid-block crossings and |
Good for pedestrian |
– |
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|
4 |
Improved and enhanced bus |
Good |
– |
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|
5 |
Rehabilitation and |
It’s important for |
– |
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Based on the currently planned interventions, do you think your business activities/income will improve? Why or Why not? Are there any major neighborhood improvements interventions that should be considered by the project executants that can have an impact on businesses in this area? |
Definitely it will improve our business also increase the value of the area. |
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|
What actions/interventions can further enhance the projected benefits of the project activities? |
It should complete its time. |
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What are the hurdles and challenges for effective implementation and sustainability of the project interventions? How can these be addressed? |
We don’t think any hurdles and Challenges effect. People need and wants to complete the project. |
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* The consultation included 14 participants – 3 owners, 8 salesmen, and 3 helpers. |
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Consultation with Mobile Vendors / Hawkers
During the consultations with mobile vendors and hawkers, it was established that most of the mobile vendors and hawkers which are located outside the ROW of the subproject alignment but located in the neighborhood are mobile and called in local terms as Pherii Walas (roaming around in small streets to search of customers and stayed in few places also). The location of all the mobile vendors is not fixed.
Semi-structure interviews were conducted with 13 mobile vendors and the notes revealed that the vendors interviewed were present in the area from 5 years on the average and sale different item on a cart. Almost all the vendors are reliant on the cart as their only source of income. On the average, they earned Rs.13,000/- per month. Almost all the vendors took their push carts at home after business hours. Almost all the vendors paid fee to the local authorities i.e. UCs/DMCs to sell in the area.
Open ended questions were also asked to the vendors (see section 5.4.2). All the vendors have positive view about the project and they have appreciated the efforts of government. Almost all the respondents have opinion that they will sell in the products in the area whether construction works will begin on the subproject road as they do their so called “Pheriis” in local streets and there will be no impact on their income. However, their access may be reduced if all the road sections and both tracks will be excavated simultaneously for development.
Consultation with Pakistan Coast Guards
The Head Quarters of the Pakistan Coast Guards occupies a large portion of the subproject neighborhood on one side of the road, extending from the Coast Guards Chowrangi for about 0.5 km. A brief overview about the subproject area and interventions proposed was given. The Officers emphasized stricter traffic laws to manage traffic in the area and reduce accidents. Given the dearth of local health facilities, the Pakistan Coast Guards have donated their land for a small hospital (Al-Mustafa Medical Centre) that was recently inaugurated and will provide treatment at minimum cost to the area residents. The Officers suggested that a bus stop should be constructed near the hospital to facilitate patients and visitors. Moreover, they recommended rehabilitation of the main line should take place in the winter months. In the summer months, the area already faces severe water scarcity.
The transporters had the following major concerns:
The existing traffic situation on the road is very bad because the other side of the road has been inundated with sewerage water and debris for the past two years
There are no Traffic Police personnel managing the area
There is frequent violation of traffic laws and lack of implementation of traffic rules leads to a lot of accidents in the area
Transporters, while providing feedback during interview, said that the frequency of accidents in the area is high because people do not follow traffic laws. The transporters had positive views for the proposed project interventions and they hoped that this time something could be seen improving. Transporters said that due to improper bus stops present in the subproject road, they picked passengers from any spot the passengers are standing. There is one proper stop located at Chungi where the buses usually stop. There are no pedestrian crossings therefore, they only stop to pick the passengers and at speed breakers and pot holes on the road.
Following table provides a brief insight (through FGDs) of transporters on the proposed project interventions: |
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|
Venues |
Chungi Bus stop and Rickshaw Stop |
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|
S.No. |
Area-Specific Interventions |
Pros |
Cons |
|
1 |
Conversion of existing
|
Reduce traffic volume Good for steady traffic |
– |
|
2 |
Creating green areas |
Increase the beauty of the |
– |
|
3 |
Mid-block crossings and |
Good for pedestrians |
– |
|
4 |
Improved and enhanced bus |
Good for the female and Good for locals especially |
– |
|
5 |
Rehabilitation and |
Good for the area |
– |
|
How would you describe the existing road conditions in the area? Please describe (new, old, damaged etc.) |
Poor & Totally damaged |
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|
What is the frequency of road accidents in the area? Please identify vulnerable locations, timings and specific reasons for accidents. |
Few times in the month, On every road cross section, due to wrong side and one way traffic |
||
|
The road accidents in the area mostly involve |
Pedestrian, due to no road crossings |
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|
What major concerns do you have with respect to proposed improvements in this area and can you give suggestions for mitigation measures |
Green belt should be improved |
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|
What aspects of neighborhood improvement are most important for your area and why? |
Sewerage, waste management |
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|
What actions/interventions can further enhance the projected benefits of the project activities for drivers and other road-users? |
The quality of road |
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|
What are the hurdles and challenges for effective implementation and sustainability of the project interventions? How can these be addressed? |
No Hurdles Peoples need the improvements. They wants to improvement in the area. |
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|
* The consultation included 13 participants – 9 drivers, 1 time keeper, 1 mechanic, and 2 conductors. |
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Consultation with Secondary Stakeholders
District Council Karachi
A targeted consultation was conducted with members of the District Council Karachi. The Council office inquired the reasons for including a very small portion of the Coastal Road in the subproject. The UC representatives said that Coast Guards Road keeps getting damaged due to the pumping station. The other major concern raised was that most of the waste of the city is disposed near the coast, which is not only damaging the coastal areas, but is a continuous health hazard for their families and coastal fisheries that are the lifeline of the fishing communities in the area.
DMC Korangi (Korangi Zone)
A targeted consultation was conducted in DMC Korangi Head office. The consultant brief about the sub- project area and intervention proposed. The DMC Korangi members appreciated the Project interventions and said it would help to improve the lifestyle of the residents. DMC members assured of their cooperation for the accomplishment of project goals. Vice chairman of DMC Korangi said that the fresh water supply line under the Coast guard roundabout and the road leading to Ibrahim Hyderi village leaks. This water accumulates on one side of the dual carriage road thus rendering it unusable for traffic. These pipelines should be repaired prior to the road construction. He also suggested constructing a storm water drainage system along the road in the project plan.
Union Council # 28 and 30
The Union Council Chairman and Vice Chairman were briefed about the project. The UC representatives appreciated the efforts of the PIU and the World Bank for improving essential services of the area. They explained that they were aware of the civic problems faced by the people of the area but did not have sufficient funds to resolve their problems. The KNIP subproject interventions will help them significantly resolve the budget shortfall they are facing. The UC representatives shared essential socio-economic details of the area including population, ethnicity and housing patterns.
Consultation with Traffic Police
The Awami Colony Police Station is the nearest office of the Traffic Police, approximately 2 km from the Coast Guards Chowrangi. The S.O. Traffic Police and Head Mohrrar were briefed regarding the sub-project interventions. The Traffic Police representatives recommended construction of a Traffic Police Chowki near the Zaman Town Police Station near the Coast Guards Chowrangi. Currently, there is no Traffic Police Chowki in the sub-project environs and therefore the Traffic Police is not playing an active role in managing the traffic in the area. Insufficient funds are a major reason why Traffic Police is ill-equipped to play their desired role to ensure compliance of traffic laws and regulations. The representatives appreciated the various project activities for convenience of the transporters and pedestrians alike. They stressed that a massive awareness campaign utilizing both print and electronic media was needed to sensitize all segments of society regarding the importance of traffic laws. Without periodic awareness and training sessions coordinated at the local level, the effectiveness of these interventions may be short-lived. Moreover, they identified recklessly driven motorcycles by youth as one of the major reasons for road accidents.
Consultation with Civil Society Representatives
As highlighted in the aforementioned section, several civil society representatives were engaged to share their views on the project. All the representatives appreciated the proposed interventions at the neighborhood level, but has apprehensions based on poor performance of past projects. The Director of the Urban Resource Center (URC) explained that coordination between different departments is necessary to ensure the required maintenance requirements of these interventions. However, the tussle between different departments usually results in lack of maintenance and proper care, leading to deterioration of public assets and loss of benefits to the beneficiaries. According to the representatives of the Al-Mustafa Trust, awareness raising must go hand-in-hand with investment in infrastructure development. They pointed out that unless parallel efforts were made to equip the general public and the elected representatives with the skills and resources to manage these assets, effectiveness and sustainability of these proposed interventions is questionable. The representative of the Pakistan Fisherfolk Forum (PFF) appreciated that the road would be improved, and shaded bus stops would be developed in the area. However, he requested the proponents to extend the project interventions to Ibrahim Hyderi Village in the next phase. A significant proportion of the inhabitants of the sub-project area and its environs are directly or indirectly associated with the local fishing industry. However, with dwindling fish stocks and lack of livelihood support for the fishermen, many households are living in poverty. Therefore, there is an increasing trend for youth in the traditional fishing families to opt for higher education and seek alternate sources of livelihood. Unemployment remains high amongst these communities as many cannot afford the level and quality of education required for getting semi-skilled and skilled jobs.
K-Electric
General Manager HTR-III South, KE said that they have surveyed the areas separately and that transformers would be shifted if needed. There is small leakage problem in the area and if needed, new transformers will be installed. During the survey no damaged cables were found. Ducts would be provided for future. The KE team showed its full support and assured to cooperate in construction.
Guide for Consultation – Base Matrix |
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| Information Shared | Feedback / Comments | Actions to be taken | Design Modifications |
| Background information of the subproject including utility plan | Water mainline leakage and no water in taps due to the leakage as well as accumulation of water on the road | The mainline of water located along the median of subproject will be replaced with new pipeline and addition valve chamber and secondary connections in association with KWSB | Addition of valve chambers and secondary connections |
| Background information of the subproject including utility plan | Damaged sewerage network and accumulation of sewage along the road | The rehabilitation of sewerage network is already included on road development plan and will be done in association of KWSB | – |
| Background information of the project including rehabilitation of utilities | It is most important that the KWSB to be taken on board during construction and a site engineer of KWSB will be present at all times | It is to be ensured (letter of consent / MOU to be taken) before construction that KWSB is taken onboard during rehabilitation of water and sewerage | – |
| Background information of the subproject including road cross-sections | Access of locals and pedestrians in project interventions | Adequate and continuous access to be provided during construction to all project beneficiaries | Revised road cross-sections show that the proposed development on the road will not utilize the whole width of existing road and left footpath of varying width which will be used as access. |
| Background information of the subproject including subproject interventions | Solid Waste thrown on the subproject road alignment | Provision of adequate waste bin facilities and cleanup of right track. | Removal of existing solid waste and sludge accumulated along the right track of subproject road and provision of additional solid waste bins. |
| Background information of the subproject including subproject interventions | Project delay and long construction time | CC and PIU to follow the subproject schedule in letter and spirit. Also, rehabilitation of utilities along the road should be completed as fast as possible. | – |
| Background information of the project including rehabilitation of utilities | Streets lights are faulty and not worked in load shedding due to inadequate number of transformers | Provision of adequate electric network and new street lighting system and transformers will be installed. | – |
| Background information of the project including rehabilitation of utilities | Small leakage of electricity in the area | Relocation of electric poles and transformers while addressing the leakage | Provision of new transformers. |
| Background information of the subproject including subproject interventions | Lack of solid waste collection and proper disposal along the subproject road | Provision of dust bins at appropriate locations. | Increase DMC’s capacity to collect trash and maintenance capacity via provision of trash lifting machinery like small front end loaders and dumpers for the collection and disposal of trash in the operation phase. |
| Background information of the pedestrian crossing and signals plan | Lack of traffic signals, adequate bus stops and occurrence of accidents.
Old age people and children have problems to take buses. |
Addition of bus stops and pelican signals in the road development plan. Road calming measures are also included in the plan to avoid accidents. | The bus stops will be elevated at footpath level and the number will be adequate. Also, one addition bus stop will be proposed before Chungi stop near Al-Mustafa Trust. |